Your floor and your website, one customer picture.
The shopper who browsed your site last night and the customer who walked out with a sofa on Saturday are often the same person. Plunk Commerce connects web activity, contacts, email, ads, and store sales so you finally see it that way.
Know what shoppers do before they walk in
A first-party tracker on your site captures visits, product views, and conversions with city-level geography, and your store transactions land in the same timeline. Which products get researched at home and bought on the floor stops being a mystery.
One profile per customer, kept current
Web behavior, purchases, and your CSV or feed data build one profile per contact. Lifecycle stages move people from Lead to Prospect to Customer as they act, and audience segments update themselves, so "lapsed customers near the Braxton store" is a saved audience, not a spreadsheet project.
Journeys that bring shoppers back
Build multi-step journeys triggered by what a contact does: a product viewed, a purchase made, a quiet stretch that's gone on too long. Templates propagate across your automations, and every send ties back to contacts and revenue.
Ads measured by revenue, not clicks
Campaigns across every major ad exchange, managed in one place, with server-side conversion events keeping measurement accurate and ROAS reporting showing what the spend actually returned. You see which campaigns sell furniture, not which ones get clicked.
Every store against its target
Store-level sales from your transaction data with monthly targets, attainment, and pace, next to market intelligence for your trade areas: top products, rising interest, and where demand is moving.
Reorder before the bestseller goes dark
Restock forecasts read each product's demand curve and inventory position and show the projected stockout window with confidence bands. Price scenarios model how a change would move volume from your own conversion history, and lapse-risk flags the customers going quiet, with the revenue at stake. Directional guidance with stated confidence, from your own data.
Publish everywhere from one place
Social stats sync daily, and the Content Hub publishes to Meta, Google Business Profile, Mailchimp, WordPress, and Constant Contact, with UTM tracking on every link so social effort shows up in the same revenue picture as everything else.
See it on real data.
Your products rendered live in Studio, and Plunk Commerce working on real retail data. Tell us what you're working toward and we shape the call around it.